Committed to Service,
Committed to Your Business

Property Sales Services is a full portfolio provider of solutions to the housing industry. We work with landowners, developers, housebuilders and registered providers to deal with their housing needs, whether that's in assessing new development opportunities, or help to determine the best housing mix and specification for a project, branding and marketing, the recruitment and management of sales staff, right through to dealing with the sales admin, customer journey and handover.

Choose any individual element from our range of services, or combine any number of them into a package that's perfect for your business. If you need something bespoke it's no problem - just ask.

Whatever elements you require you can be assured of an attentive and dedicated service with you and your business at the very heart of what we do.

Our Services

The End-to-End Service

A full package of everything from initial site appraisals, through design and delivery of show homes and marketing suites, managing the sales team and process to snagging and customer handover.



Site
Appraisals

Detailed and comprehensive reports assessing the market ability and saleability of a development opportunity. Includes sales/rent pricing plus competitor analysis and local market information.

Maximising
Returns

Reviewing and appraising housing mix, house types and floor plans to maximise return and sales rate. Specification reviews to include value engineering whilst meeting customer expectations.

Marketing and Branding

Creation of a site name and brand, show homes and marketing suites, marketing material, brochures, websites, social media campaigns, site signage, marketing plan and campaigns, adverts and launch/sales events. Everything your site needs to succeed.

Managing
Sales Staff

We can assist with the interviewing and recruitment of sales staff/sales agents/estate agents including implementation of bonus systems. Day to day management and direction for the sales team including training, coaching and support.

Sales Process and Administration

Implementation of systems, procedures and processes for the sales team. Ensuring compliance with the Consumer Code, GDPR and other regulatory elements. Processing of the sales paperwork and sales progression to an early exchange of contracts.

Mystery
Shopping

Face-to-face visits and/or e-mail and telephone assessments. Detailed and thorough reports on sales staff performance, sales arena presentation and the early customer journey with recommendations for improvement.

Customer Journey and Handover

Setting of the customer journey including the Home Demonstration appointment, sales snagging and defect management. Post-completion customer feedback surveys.



Who We Are

Sue has 30 years' experience in the property and legal sector working across both new build and resale markets.

Delivering right across the country, she has worked on projects ranging from developments of just a handful of units to 2,500 unit placemaking schemes.

Sue has worked for plc organisations, as well as RPs, and has a huge breadth of knowledge across all disciplines and tenure forms.

She has a particularly detailed knowledge of Shared Ownership and an incredible eye for detail. Passionate about service, how customers rate their experience, and in things "being done correctly", she can quickly get to the heart of issues and how to fix them.

Sue Dickinson

Director

Elliott Stiling

Director

Elliott has 25 years’ experience in the property market working with clients such as Lord Rothschild, the Duchy of Cornwall, Schroders and Stanhope to name a few.

He has worked at Director/Board level within multi-billion-pound organisations, dealing with all tenure forms including BTR, PRS, Outright Sale, Shared Ownership, Shared Equity, Help to Buy, Mid-Market Rent and Affordable/Social Rent, and has worked on developments from Inverness down to the Isle of Wight, ranging from a few million pounds GDV to £300m.

Always able to see the bigger picture and vision, he can quickly cut through the fog to see what really matters. Driven by a strong sense of what is right, you can always be assured of an honest, straight-to-the-point approach.

Testimonials

Head of Development

The service that I received from Elliott and Sue has been truly excellent. Nothing was too much trouble, and any queries I had were dealt with speedily and efficiently. The whole process is very easy - with one phone call or email, I could leave it with them, and could be confident that research into new potential development sites was thorough and well considered.

The way they cut through all the Estate Agents conflicting information is impressive. What comes out is considered, accurate and reliable – just what I needed when buying new sites.



Estate Agency - Branch Manager

I just wanted to say a massive thank you for all your assistance with selling West Heath Close in Congleton, Cheshire.

The training you gave my staff on Shared Ownership was fantastic. It was thorough and detailed and was explained to them in a way that made it easy to absorb and understand – even for staff to whom it was a new tenure form. After the training the team felt super confident when talking to potential buyers which resulted in a great sales rate.

We can now claim to be the most knowledgeable agent in town.



Home Buyer - Milton Keynes

This was a brand-new experience for me having never even contemplated buying a house before but Sue made the experience a pleasurable one, and not as daunting as it could have been.

She's clearly been doing this for a long time and doesn't just see it as a job.

My friends have visited the apartment since I moved in and can't believe how I've managed to buy it. Sometimes neither
can I! Getting my foot on the property ladder is the best thing I've ever done and without Sue's help this simply wouldn't have happened.

Home Buyer – Lancashire

We really wanted to buy our first home together, but never thought we would be able to afford to. Sue explained everything about Shared Ownership really clearly and now we have a fantastic 3 bedroomed home in a great location. Waking up to hear sounds of the countryside makes us feel as if we are permanently on holiday!

She has obviously been doing the job for a long time and knows what she is talking about. Friendly and helpful, she was always at the end of the phone to explain things and offer advice.

We can't recommend her highly enough!

Getting In Touch

We'd love to hear from you
Contact Us
Phone

07753 911842

Email

sue@property-sales-services.co.uk